Three Papers

Spinamba Casino: Send Us Your Verification Papers Today

Under our licence we must know who plays, so we check your identity and papers within 60 hours of receiving them.

Start The Check

Licensed and regulated under licence 92696-7637-R-581589, operational since 2007.

Six Facts

Unverified Until Proven, Then Cleared

Open this when the request lands or when a payout is standing still.

Checking company

Spinamba Casino Ltd

Licence

UK Gambling Commission 92696-7637-R-581589

Decision time

60 hours

Deadline

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

Fewer Reuploads

The Way To Clear It Without Redoing Anything

Work through these four points and your file usually clears on the first look.

All Four Corners Inside

Photograph your proof of identity flat on a table with daylight across it, and keep all four corners inside the frame. Glare and cropped edges are the usual reasons a copy is rejected.

Getting The Address Right

Use a proof of address showing your name and the address on your account, dated within the last three months. A bank letter or utility bill works better than a phone screenshot.

Which Digits Do I Cover?

Show the payment method itself, not a receipt: a card photograph with the middle digits covered, or a wallet page with your name in view. Cover only what is not needed.

Send It In One Go

Send everything in one message to [email protected], then leave it be. Check that inbox once, since a single missing page restarts the 60 hours.

Four Papers

Papers That Clear Your File

Here is what each paper is for, so you send the right copy the first time.

Proof of identity

ConfirmsYour name, face and date of birth

Copy showsFull photo page, undamaged, all corners visible

Proof of address

ConfirmsWhere you actually live

Copy showsYour name, full address, date within three months

Payment method confirmation

ConfirmsThe account or card is yours

Copy showsYour name visible, middle card digits covered

Less Waiting

Why Has Your Account Been Flagged For A Check?

Worth a look the moment a payout request stalls, or a message asks you for papers.

Getting Your Money Out

By the licence, the file must be cleared before any payout leaves, so the first cash-out is where the identity papers are usually waited on.

Why Does Your Name Differ?

A different name on a card, a misspelt street or a birthday that shifts by a digit all break the match, and the file is paused until the details line up.

Proof You Are Old Enough

Under the licence, everyone playing here is 18 or older, so a young-looking photo, a thin record or a spot check can bring a request for proof of age.

When Your Spending Changes

A sudden jump in your usual pattern looks the same as someone testing a stolen card, so the account is held while the activity is looked over.

Show The Trail Behind Your Deposits

Under licence 92696-7637-R-581589 from the UK Gambling Commission, Spinamba Casino Ltd has to know where gambling money originates. A source of funds check is routine anti-money-laundering work, never a suggestion that you have done anything wrong, and it sits alongside the identity papers you have already sent.

Depending on your case, our team may ask for any of the following.

Recent payslips from your employer
Bank statements showing your salary
A tax statement for the year
A letter confirming your occupation
Proof of a recent property sale

Why Did Your Document Bounce Back?

A Copy That Survives Review. Papers that have been trimmed, brightened or typed over cannot be trusted as a true copy, so the review stops there. Send the untouched original, uncropped Keep every edge of the sheet in view

Shoot It Flat And Still. When the corners of the sheet or the photo are lost, the details cannot be read, so the file is turned away. Lay the sheet flat on a plain surface Hold the camera still and steady

Outdated Papers To Fresh Copies. An expired card or passport says nothing about you today, which is why a lapsed date gets the paper refused. Send the newer document instead Check the date before you send

Short Answers

Get Straight Answers Before You Send

Read this while a pending withdrawal leaves you with questions about papers and timing.

When do I have to verify my account?+

At the latest, the check lands before your first withdrawal leaves the building. Registration or a first deposit can bring the request earlier, so papers may be asked for on day one.

What happens if my ID document gets rejected?+

Once a paper comes back refused, the message names the fault, usually a cut edge or a glare. Send a fresh copy, not a screenshot of the old one, and the review picks up where it stopped.

Can I take the photos on my phone?+

Yes, the phone in your hand is enough and there is no need to hunt for a scanner. Once the picture sits in your gallery, you can send it straight from there and close the browser.

How long does the verification take to clear?+

Within 60 hours of a complete file, the check is normally settled. Anything missing adds time, so a full set of papers on the first send keeps you inside that window.

Why is the casino asking about my source of funds?+

The moment a funds question arrives, treat it as a routine step that the licence puts on every operator, not a suspicion aimed at you. A short answer about where the money came from, backed by a statement, usually closes it.

Who licenses this casino and under what number?+

Since the licence was granted, the UK Gambling Commission has been the body behind every rule on this page. The number to quote in any complaint is 92696-7637-R-581589.